Puzzle MakerUnleash Your Educational Potential.Create, Play and Learn with Puzzle Maker.

License Terms and Conditions


iFree sp. o.o. provides an online service that allows you to purchase a license to use the platform in accordance with the agreed type and level of service.

This document sets out the "LICENSE TERMS AND CONDITIONS" governing the functioning of this Website and the purchase of licenses through puzzle-maker.online. By using the Website you accept these LICENSE TERMS AND CONDITIONS.

These LICENSE TERMS AND CONDITIONS have been drawn up in accordance with the provisions of:

Regulation (EU) 524/2013 of the European Parliament and of the Council, of 21 May 2013; and Royal Decree 7/2021, of April 27.

1. General contact information

The website, puzzle-maker.online ("the Website") is owned by: iFree sp. z o.o., [hereinafter "Puzzle-Maker"] with VAT ID: 525-24-44-779, listed in the KRS under number 0000323717, and with the following contact details:

2. Purpose

The purpose of these LICENSE TERMS AND CONDITIONS is firstly to inform users of the terms and conditions and types and levels of service under which Puzzle-Maker will grant licenses; and secondly to provide information about the rights and obligations of the parties in the context of the customer (hereinafter "the User", "Users" or "you") entering into an agreement with Puzzle-Maker.

These LICENSE TERMS AND CONDITIONS shall apply without restriction or qualification to all license purchases made via the Website. Thus, by placing an Order, you acknowledge that you understand that you are purchasing a license and that you understand and fully and completely accept the LICENSE TERMS AND CONDITIONS.

Puzzle-Maker reserves the right to change unilaterally these LICENSE TERMS AND CONDITIONS at any time. However, those that you, as the User, has accepted at the time of purchasing the license shall apply to the agreement.

These LICENSE TERMS AND CONDITIONS include the General Terms of Use for the Website and are supplemented by the provisions of the Privacy Policy and Cookie Policy.

3. Products and services

For the purposes of these LICENSE TERMS AND CONDITIONS, it is understood that the business activity which Puzzle-Maker conducts through its Website includes the following:

Platform that allows the creation of multimedia educational activities depending on the license purchased.

4. User access

By simply accessing the Website, you are deemed to be a User of it.

Use of the Website's services is non-chargeable and involves no commission or cost of any kind for accessing the site, with the exception of the costs of connecting through your selected telecommunications network provider, the costs of which are to be borne by you.

Accessing through third-party applications (such as Facebook) means that the access security provided via such channel is the responsibility of those organisations. The Website further disclaims any direct or indirect responsibility for systems crashes or its non-availability, or any similar situation.

5. Rules regarding use of the Website

You are responsible for any of your content that is published, including its veracity. You are solely responsible for any false, inaccurate or out-of-date statements made as well as for any damage caused in this regard to Puzzle-Maker or to third parties as a result of an infringement of this duty.

By using this Website, you agree that the majority of communications with Puzzle-Maker will be done electronically (via email and notices posted on the Website).

For contractual purposes, you consent to using this electronic means of communication and acknowledge that all agreements, notifications, information and other communications sent electronically by Puzzle-Maker meet the legal requirement that they be in writing. This does not affect your statutory rights.

You may send notifications to and/or communicate with Puzzle-Maker using the contact details stated in these terms and conditions and, where applicable, through the contact section of the Website. Similarly, unless otherwise stipulated, Puzzle-Maker may contact you and/or send you notifications via the email address or postal address you have provided.

You undertake to make reasonable use of the Website's services and to comply with the LICENSE TERMS AND CONDITIONS, and agree that Puzzle-Maker reserves the right to limit such use if it deems it appropriate.

The Website is covered by the laws of Poland. Puzzle-Maker gives no warranty that the Website complies with the laws of other countries, either in whole or in part. Puzzle-Maker declines any liability arising from such access.

The following are strictly forbidden:

  • Using the Puzzle-Maker name for professional or lucrative purposes directly or indirectly.

  • Using the Puzzle-Maker Website for purposes other than the purchase of licenses.

  • Making false or fraudulent purchases. If such a purchase could reasonably be deemed to have been made, it may be cancelled and the enforcing authorities informed.

  • Publishing of offensive content, of any kind whether sexist, racist, defamatory and/or contrary to current legislation in Poland and the European Union.

  • Defaming, abusing, harassing, annoying, threatening or violating others' legal rights, such as rights of privacy or publicity.

  • Using the Website for promotional purposes not expressly authorised by Puzzle-Maker or disseminating unauthorised advertising content.

  • Impersonating another, with all the legal consequences that this entails.

  • Disseminating, publishing or soliciting information that encourages the commission of any act that is unlawful in its jurisdiction - including, but not limited to: electronic fraud, spam, phishing, spoofing, forgery and any other type of conduct that is considered to be illegal.

  • Making fraudulent use of the Website in any way.

6. Intellectual and industrial property

The Website is protected by intellectual and industrial property rights. By way of example, these include but are not limited to: the content, graphic design, source code, logos, text, graphics, illustrations, photographs and other elements that appear on the Website. You therefore recognise that the reproduction, distribution, marketing, transformation and, in general, any form of exploitation using any procedure of all or part of the Website constitutes an infringement of Puzzle-Maker’s intellectual and industrial property rights (or those of its owner) unless you have obtained prior express authorisation.

Any use outside of Puzzle-Maker - including the reproduction, modification, distribution, transmission, republication, rearrangement or representation of any elements thereof - is strictly prohibited except with Puzzle-Maker express written consent.

You may not modify or use the intellectual and industrial property in such a way that its disclosure would be detrimental to Puzzle-Maker.

Puzzle-Maker will claim for any damages arising from third parties' improper use of its intellectual and industrial property.

Puzzle-Maker does not grant any kind of license or authorisation of use over its intellectual and industrial property rights or any other rights or property related to the Website, the services or contents.

7. Reporting infringements

If you infringe intellectual and/or industrial property rights or any other third parties' rights, you will be warned by Puzzle-Maker as and when it becomes aware of such infringement and you will be required to cease publication of the infringing content. In this case, you will be liable for such infringements.

If any person or entity considers that the content published on the Website infringes their rights to honour, privacy, image or any other right, they can communicate this to Puzzle-Maker using any of the contact options listed on the Website, quoting "Infringement of Rights" in the subject line and requesting that it be removed. Please also provide the following information:

  1. Identification of any rights protected by applicable legislation that are deemed to have been violated,

  2. Identification of the content that allegedly infringes the rights in question, along with reasonably sufficient information to enable Puzzle-Maker to locate such material on the Website,

  3. Contact information (physical address or email and telephone number) so that Puzzle-Maker can communicate with that person or organisation,

  4. A statement that such person or organisation claims that the information in the notification is true and accurate and that they are the owner of the rights that are allegedly infringed or is authorised to act on behalf of the owner of the rights and,

  5. A copy of ID card, passport or other document proving your identity.

Puzzle-Maker will handle the request and if it considers that the person or organisation has provided justified reasons or grounds for requesting the withdrawal of such content, it will immediately remove it from the Website so that it is not accessible to Users, including from cache memory.

8. License service types

The use, functionalities and limitations of Puzzle-Maker depend on the license type and level purchased. You will not therefore have access to additional functionalities beyond those included under the specific license.

9. Formalising the agreement

You can agree the license and services with Puzzle-Maker in any of the languages in which these LICENSE TERMS AND CONDITIONS appear on the Website.

9.1 Fees and rates

Fees shown are in dollars (USD) and based on the period (monthly or yearly) selected. These are the prices that apply when entering into the agreement. The meaning of the term "Agreeing the license" is described in paragraph 9.2 of these LICENSE TERMS AND CONDITIONS. The fee for the license shown on the Website may be changed by Puzzle-Maker at any time, and the applicable fee will be as displayed at the time of agreeing the license and until the end of the term of the license.

Prices include Value Added Tax (VAT) which, if appropriate, may apply on the date of your purchase in accordance with current rules and regulations. Any changes to the applicable VAT rate will automatically be reflected in the license purchase prices displayed on Puzzle-Maker’s Website.

9.2 Purchasing licenses

Registered Users automatically get the Basic Plan free of charge. You can buy licenses for Advanced, Academic and Commercial Plans as described on the Website, and thus benefit from any applicable additional functionalities. You can buy up to 99 licenses at a time via the Website. If you need to buy more licenses, please contact Puzzle-Maker via [email protected].

Buying a license implies your acceptance of these LICENSE TERMS AND CONDITIONS, notwithstanding any Particular Terms and Conditions to which the Parties agree.

You will need to follow Puzzle-Maker’s purchase process, selecting the plan that best suits your needs and adding it to your online cart or shopping basket. You will have the opportunity to check your purchase details and correct any errors before confirming. Once you have confirmed your Order (hereinafter, "the Order") by clicking on the "CONFIRM AND PAY" button, you will be deemed to have knowingly accepted the purchase terms and conditions and, in particular, that by placing your Order you accept the obligation to pay.

Your purchase of your selected plan will be confirmed by Puzzle-Maker via email ("purchase confirmation and welcome email"). This will contain information on the essential features of your selected Plan.

Please note: this email will be sent to the email address provided for identification purposes during the registration process, prior to making your purchase. If applicable, this information will also be shown in your personal user area within the Website.

Puzzle-Maker shall not be held liable for any errors made when you enter your email or for non-receipt of the purchase confirmation email. If you do not receive the confirmation email, please send an email to [email protected].

Once the purchase process is complete, you are entitled to a paper invoice for your purchase. Electronic invoices are issued on the basis of your prior express consent, given during the purchasing process. You can revoke this consent at any time, by sending an email to [email protected].

Lastly, Puzzle-Maker reserves the right to suspend or cancel the purchase of a license in the event of non-payment or partial payment of any amounts owed by you, or where there are issues with payment, or in the event of successful or attempted fraud related to the use of Puzzle-Maker’s Website, including fraud committed in connection with previous orders.

In accordance with applicable regulations, before making your purchase you will be able to read about the main features of the products/services you wish to purchase through Puzzle-Maker’s Website. Products/services shall comply with applicable Polish legislation. Puzzle-Maker therefore assumes no responsibility in the event of non-compliance with other countries' legislation.

It is your responsibility to check with your country's local authorities any limits that apply to the products/services you wish to purchase for use.

For any questions regarding the products or requests for advice, please email customer services: [email protected].

10. Payment

10.1 Forms of payment

You can pay for purchases on the Website using the following forms of payment: bank card. The Puzzle-Maker Website accepts any bank cards that are included on the Stripe platform at the time of purchase.

Credit cards are subject to verification and authorisation by the issuing bank. If the bank does not authorise the payment, Puzzle-Maker shall not be responsible for any delay or non-delivery and will be unable to confirm the transaction.

10.2 Methods of payment

All Purchases must be paid for in US dollars (USD) and include all applicable taxes and duties. Bank charges, if any, are borne by the purchaser.

10.3 Security for payment transactions

To ensure the security of payments made using a bank card, you will be asked to provide Puzzle-Maker with the 3-digit card verification value (CVV) on the reverse of the bank card.

Once this check has been made, Puzzle-Maker reserves the right to demand a photocopy of the User's identity document and/or any other information relating to the their identity. You have certain rights under personal data protection regulations, as set out in the Privacy Policy.

Puzzle-Maker uses all measures to ensure the confidentiality and security of payment details you send as part of transactions made via the Website. As part of this, the Website uses a secure SSL (Secure Socket Layer) payment system.

11. Duration, renewal and cancellation of the plan

11.1 Duration

The license agreement comes into force from the time it is agreed and the corresponding payment is made. Its duration will be in line with the purchased license (monthly or annual).

11.2 Renewal

The purchased license will be automatically renewed for an additional year or month, depending on the subscription period purchased. At the end of the agreed plan period, the amount for the new monthly or annual payment will be automatically charged.

If you do not wish to renew the license agreement, you can cancel at any time via the private "Plan" area of your profile, up until the renewal date itself, by clicking on "Cancel Plan". You can also check the renewal date online at any time through your profile.

11.3 Cancellation

You can cancel your subscription at any time from the "Plan" area of your profile. Once a plan has been cancelled, the subscription will not be renewed and no fee will be charged, and the plan will revert to the Free Plan.

If you cancel your plan, you can continue using it until the end of the subscription period.

Any information stored in your account must be downloaded before cancellation or non-renewal of your plan, as once subscription is ended, you will not be able to access the scores that have been stored.

11.4 Safekeeping of your data

Puzzle-Maker hereby notifies you that, once the contractual relationship has ended, your data will be kept for two (2) years. Therefore, if you take out the same plan again during this period, you will be able to access the data that was in your account (depending on the selected plan).

12. Cooling-off and cancellation rights and periods

12.1 Cooling-off and cancellation rights and time limits

12.1.1 Time limit for exercising your statutory right to cancel

In accordance with applicable regulations, you have up to 14 calendar days from when the agreement is made to exercise your statutory right to cancel without giving any reason.

This cooling-off period expires 14 calendar days after the day the agreement is made.

12.1.2 Exceptions to your statutory right to cancel

In line with regulations, there are exceptions to the legal right to cancel. This includes but is not limited to Purchases relating to:

  • The supply of digital content that is not provided on a tangible medium when the service has begun and, if the agreement includes a requirement on the consumer or User to pay, where the following conditions are met:

    1. The consumer or User has given their prior consent for the service to start during the statutory right-to-cancel period.

    2. The consumer or User has stated that they understand that they will consequently forfeit their right to cancel;

The consumer or User should therefore be aware that if they begin using the agreed digital service, they will forfeit their statutory right to cancel.

12.1.3 Consequences of exercising your statutory right to cancel

Where the agreed products/services are subject to the statutory right to cancel, if you exercise this right under the terms and conditions set out here, you will be entitled to a refund of the sum paid for purchasing the agreed products/services.

The refund of the amount paid shall be made without further delay, and always within 14 calendar days from the date on which Puzzle-Maker is notified by you of your wish to exercise your statutory right to cancel.

Puzzle-Maker may prevent the consumer or User from using the digital content or services after the right-to-cancel date - in particular by making the digital content or services inaccessible to the consumer or User or by disabling their account.

12.2 How to exercise your statutory right to cancel

In order to exercise your right to cancel, you need to clearly and unequivocally state that you intend to withdraw from the purchase agreement. You can do this by any of the following means:

  • Using the following e-mail: [email protected]

  • Using any other unequivocal form of notification stating your decision to withdraw from the agreement

Puzzle-Maker shall promptly acknowledge receipt of your wish to withdraw.

You are solely liable for any diminished value of the goods resulting from handling other than that necessary to establish their nature, features and functioning.

Where you are withdrawing from the agreement, you shall refrain from using the digital content or service and from making it available to third parties.

13. Refund policy

For up to 48 hours after any payment is made, you may cancel the new agreed period or plan renewal and request a refund of the amount paid, by sending an email to: [email protected]

Puzzle-Maker will send you an email to confirm your request, and will reimburse the corresponding amount as soon as possible, and using the same payment method originally used.

If you cancel the new agreement or license renewal from the "Plan" area of your online profile but do not request a refund via email (which must in any case be within 48 hours of making payment), you will not receive a refund and the plan will simply not be automatically renewed upon expiry.

14. Guarantees

14.1 Legal guarantee of conformity

In accordance with applicable regulations, Puzzle-Maker is required to deliver products that conform to the agreement and is therefore liable for any non-conformity that exists at the time of delivery.

14.1.1 Subjective conformity requirements

In order to conform with the agreement, the goods and digital content or services must in particular, and where applicable, meet the following requirements:

  • They must conform to the description, type of good, quantity and quality and possess the functionality, compatibility, interoperability and other characteristics stated in the agreement;

  • They must be fit for the specific purposes for which the consumer or User needs them, and about which they have notified the trader no later than when the agreement is concluded, and in regard to which the trader has stated its acceptance;

  • They must be delivered or supplied with all accessories, instructions, including installation or integration instructions, and consumer or User support in case of digital content as provided for under the agreement;

  • They must be supplied with upgrades, in the case of physical goods, or be updated, in the case of digital content or services, as described in the agreement.

14.1.2 Objective conformity requirements

In addition to meeting any of the above requirements, the goods and digital content or services must meet the following requirements:

  • They must be fit for the purposes for which goods or digital content or services of the same type are normally intended, taking into account, where applicable, any existing standard or technical standard or, in the absence of such a technical standard, any sector-specific industry code of conduct;

  • Where applicable, it must be of the quality and comply with the description of the sample or model of the goods or conform with any test or preview version of the digital content or service that was made available by the trader to the consumer or User prior to the agreement being concluded;

  • Where applicable, it must be delivered or supplied together with any accessories - in particular packaging - and instructions the consumer and User may reasonably expect to receive;

  • It must be of the quantity and have the qualities and other features - in particular in regard to the durability of the goods, the accessibility and continuity of the digital content or service and the functionality, compatibility and security - that the consumer or User may reasonably expect, given the nature of the goods and digital content or services of the same type and taking into account any public statements made by or on behalf of the trader or by other person(s) further up the transaction chain, including the producer; this applies particularly to advertising and labelling.

In regard to agreements for the sale of goods that have digital elements, or the supply of digital content or services, Puzzle-Maker shall ensure that any updates, including security updates, that are necessary to maintain conformity, are communicated and supplied to the consumer or User within any of the following periods:

  • The period during which the consumer or User may reasonably expect in view of the type and purpose for goods that include digital elements or for digital content or services, and taking into account the circumstances and the nature of the agreement where it provides for a single delivery or a series of separate deliveries, where appropriate.

  • The period during which the digital content or service is to be supplied under the agreement, where it provides for an ongoing supply period over a period of time. However, where the agreement for the sale of goods that have digital elements provides for an ongoing supply period of three years or less, the liability period shall be three years from the delivery of the goods.

Should the consumer or User fail to install the updates provided in accordance with the previous paragraph within a reasonable time, Puzzle-Maker shall not be liable for any lack of conformity caused solely by the absence of the update in question - provided that the following conditions are met:

  • Puzzle-Maker had informed the consumer or User about the availability of the update and the consequences of not installing it, and

  • The consumer or User's non-installation or incorrect installation of the update was not because of deficiencies in the instructions provided.

Where the agreement provides for the ongoing supply of digital content or services over a period of time, the digital content or services must be compliant throughout that period.

For more information about Puzzle-Maker’s Post-sales Service for Website Users, please email: [email protected].

14.1.3 Details on exercising your right to legal guarantees

When it is related to the legal guarantee regarding conformity:

  • You have three (3) years from delivery of the goods to exercise your right or two (2) years from delivery of digital content or services.

  • You can make a simple declaration, requiring that the trader put right the non-conformity, reduce the price or terminate the agreement. You have the right to suspend payment of any outstanding part of the price of the good or digital content or service purchased until such time as the trader complies with the obligations set out under this section;

  • You must keep your purchase invoice and/or delivery note for your Order.

The legal guarantee regarding conformity applies irrespective of any other commercially agreed guarantee.

For any claim relating to the legal guarantees, you should contact Customer Services as described in these LICENSE TERMS AND CONDITIONS.

These provisions do not exclude the right to cancel set out under Point 12.

14.2 Puzzle-Maker's liability and your rights as a consumer and User.

Puzzle-Maker shall be liable to you, the consumer or User, for any failure of conformity at the time the digital goods, content or service are delivered, and you may make a simple declaration to require that Puzzle-Maker:

  • Put right the such non-conformity

  • Reduce the price

  • Terminate the agreement

14.3 Time limits and methods used by Puzzle-Maker when making reimbursements in the event of a price reduction or termination of the agreement

In the event that Puzzle-Maker needs to reimburse you as a result of a price reduction or termination of the agreement, this shall be done without undue delay and always within 14 days from the date on which the company has been notified of your decision to exercise your right.

Puzzle-Maker will make the refund as set out in the previous section using the same means of payment used when you purchased the product or digital content or services, unless otherwise expressly agreed between the parties, and provided that it does not entail any additional cost to you.

15. Modifying digital content or services

Puzzle-Maker hereby informs you, as the consumer or User, that in order to guarantee access to the digital goods or services over the agreed period, Puzzle-Maker may make changes to the digital content or services beyond what is necessary to maintain its conformity, and to meet the following requirements:

  • The agreement must allow for such changes and provide a valid reason for making it.

  • The change must be made at no additional cost to you, the consumer or User.

  • You must be informed of the change in a clear and comprehensible manner.

  • Where you are entitled to terminate the agreement due to the changes, you are to be informed within a reasonable timeframe, and using a durable medium, of the nature and timing of the change(s) and of your right to terminate the agreement.

15.1 Termination of the agreement due to changes to the digital content or services

You have the right to terminate the agreement if the change adversely affects your access to or use of the digital content or services, unless such adverse effect is minor in nature.

In this case, you will have the right to terminate the agreement at no charge within thirty (30) calendar days from receipt of the notification or from the point when Puzzle-Maker modifies the digital content or services, if this occurs subsequently.

16. Liability and security of your transactions

Puzzle-Maker guarantees that it will apply correct security and management measures regarding the processing of any personal data you have provided and which is needed for making online transactions. The sole purpose of using your login details is to verify your identity, which is required to confirm your Purchase. Sending your bank card number and the confirmed validation of your Purchase will serve as proof that it has been accepted and of your obligation to pay any applicable sums. The computer records held by Puzzle-Maker and its associates shall be taken as proof of communications, purchases and payments made between the Parties.

In particular, you are responsible for maintaining the security of your online transactions and/or password. Puzzle-Maker does not, therefore, under any circumstances assume any liability for the fraudulent use of these details.

17. Customer service/Mediation services

For any additional information or query regarding the status of your purchase or any related returns or complaints, please contact Puzzle-Maker's Customer Services:

18. Liability

18.1 Legal capacity

Prior to placing an order, you declare that you have full legal capacity (over 18 years of age) to be bound by these LICENSE TERMS AND CONDITIONS. Consequently, if someone who does not have legal capacity places an order on Puzzle-Maker's Website, their legal guardians (parents or guardians) assume full responsibility for the purchase and, in particular, are required to pay the applicable price.

18.2 Limitation of liability

Unless otherwise legally provided for, Puzzle-Maker accepts no liability for the following losses, regardless of their origin:

  • Any losses that are not attributable to a breach on its part;

  • Business losses (including business interruption, loss of revenue, loss of contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or

  • Any other indirect loss not reasonably foreseeable by both parties at the time the agreement for the sale of the products was entered into between them.

Puzzle-Maker's liability is also limited in the following situations:

  • Puzzle-Maker implements all appropriate measures by truthfully and accurately displaying the product on its Website. However it is not responsible for any minimal differences or inaccuracies that may exist due to lack of resolution on the computer screen, or problems relating to the browser used or other issues of this nature.

  • Technical failures, whether due to accident or other reason, that prevent the normal operation of the service over the internet. Lack of availability of the Website, due to maintenance or other reasons, which prevents the service from being available. Puzzle-Maker makes all its resources available for carrying out the process of purchasing, payment and shipping/delivery of its products. However, it is not responsible for causes that are not attributable to it, or for unforeseeable circumstances or force majeure.

  • Puzzle-Maker shall not be liable for any damages arising from the use of the Website, or for any action taken on the basis of the information provided therein.

  • Puzzle-Maker shall not be liable for potential security errors or disconnections that occur or for any damage caused to your computer system (hardware and software), files or documents stored therein, as a result of a virus in the computer you use to connect to the Website, or for the malfunctioning of your browser or due to you using browser versions that are not up to date.

In general, Puzzle-Maker will not be liable for any failure or delay in meeting any of its obligations where this is due to events beyond its reasonable control - that is, due to reasons of force majeure. This includes but is not limited to the following:

  • Strikes, lockouts or other forms of industrial action.

  • Civil commotion, revolt, invasion, terrorist threat or attack, war (whether declared or undeclared) or threat of or preparations for war.

  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

  • Inability to use trains, ships, planes, motor transport or other means of transport, whether public or private.

  • Inability to use public or private telecommunications systems.

  • Acts, decrees, legislation, regulations or restrictions imposed by any government or public authority.

The obligations will therefore be suspended for as long as the cause of force majeure goes on, and Puzzle-Maker shall be given an extension to its period for meeting its obligations equal to the duration of the cause of force majeure. Despite the causes of force majeure, Puzzle-Maker will make all reasonable resources available to finding a solution that will enable it to comply with its obligations.

19. Liability and limited liability for links from other websites

If you wish to display content from Puzzle-Maker's Website on your own website, you can put a link on your website to Puzzle-Maker's home page.

Websites that provide a link to Puzzle-Maker's Website may use Puzzle-Maker's trademark, logo, trade name and/or any other distinctive sign only and exclusively under the circumstances legally authorised or expressly permitted by Puzzle-Maker.

You may not in any way reproduce Puzzle-Maker's Website on your website, or establish frames or frameworks of any kind around the Website or allow it to be viewed through different internet addresses, or in conjunction with content from outside the Website, in a manner that leads or is likely to lead to the public mistaking or confusing the source of the content, or which involves making unfair comparisons or imitations, or exploits Puzzle-Maker's reputation and trademark, or is otherwise prohibited under applicable law.

If you place a link on Puzzle-Maker's Website, you may not under any circumstances make false or inaccurate statements about Puzzle-Maker, its staff and/or users or the quality of the content offered.

Any websites that link to Puzzle-Maker's Website shall not offer illegal, harmful or immoral content, that produces or may produces the false idea that Puzzle-Maker supports or endorses the ideas, statements or actions of such users, or that are inappropriate in relation to the activity carried out by Puzzle-Maker.

20. Liability and limited liability for links to other websites

To help users search for information or services of interest to them, Puzzle-Maker's Website may include hyperlinks or links to other websites that are not owned or controlled by it. Puzzle-Maker does not control the content, legal terms, privacy policies or practices of third-party websites and assumes no liability for them.

You acknowledge and accept that access to other websites does not imply that Puzzle-Maker recommends and approves their content, and that Puzzle-Maker shall not be responsible for any loss or damage that users suffer, as a result of the availability of such websites, or based on any credibility given to the completeness, accuracy or existence of any information offered through such websites.

Puzzle-Maker will remove from the Website, or prevent access to, any links that refer to activities that are illegal or harmful to the rights or property of a third party, provided that a competent body has stated this to be the case, as provided for under current regulations.

21. Advertising

The Website may host advertising content. Advertisers are solely responsible for ensuring that material submitted for inclusion on the Website complies with any applicable laws. Puzzle-Maker shall not be liable for any errors, inaccuracies or irregularities in advertisers' or sponsors' content.

22.2 Data protection

As the data controller for the data included on the Website, Puzzle-Maker will process all information entered onto the Website in accordance with the Privacy Policy on the puzzle-maker.online website, and as stated in the EU's General Data Protection Regulation 2016/679 (GDPR).

You can exercise your rights of access, rectification, erasure, objection and (where applicable) data portability and restricted processing, by sending an email to [email protected]. You can view additional and detailed information on data protection at: puzzle-maker.online

23. Complaints and claims

You can send any complaints or claims to Puzzle-Maker using the contact details provided at the top of these Terms and Conditions (General Contact Information).

Puzzle-Maker will respond to any complaints received as soon as possible and always within no more than one month from when the complaint is submitted.

Puzzle-Maker also holds complaint forms for consumers and Users. Simply request one at any time, using the contact information provided at the start of these Terms and Conditions (General Contact Information) or using the following e-mail:

[email protected]

Information for Users about the E-commerce conflict-resolution platform.

If a dispute arises between you and Puzzle-Maker regarding this purchase agreement, you are entitled to request an out-of-court dispute settlement in accordance with Article 14.1 of EU Regulation 524/2013 of the European Parliament and of the Council, of 21 May 2013, regarding online dispute resolution for consumer disputes and amending Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this via the following website: https://ec.europa.eu/consumers/odr/

24. Miscellaneous

24.1 Partial disability

Should one or more of the provisions of these LICENSE TERMS AND CONDITIONS be deemed invalid or declared invalid under any law or regulation, or as a result of a final decision taken by an enforcing authority, the remaining provisions shall remain in full force and effect.

a) Waiver exclusion

Any failure of either party to exercise its rights in the event of breach by the other party of any of its obligations under these LICENSE TERMS AND CONDITIONS shall not be construed as a waiver of future breaches of the obligation in question.

b) Applicable law and competent jurisdiction

These Terms and Conditions are governed by Polish law. For the purposes of resolving conflicts, the parties waive any other jurisdiction and submit to the courts and tribunals of the User's domicile or, where applicable, to the place where the obligation is delivered or provided.

24.2 Validity

These LICENSE TERMS AND CONDITIONS shall remain in force until the agreement between the parties comes to an end and each party's obligations have expired. They are subject to change and it is therefore the customer's responsibility to review them periodically, especially when placing an order, as the Terms and Conditions shall apply at any given time.